So pleased to be a part of the Orientations for the F&B staff at both our local Ski Resorts : Panorama Mountain Resort, and at Fairmont Hot Springs Resort. It is a pleasure and a privilege to engage with these groups of happy excited people who aim to provide you with the best possible hospitality […]
Another fun pre ski season presentation, this time with the team from The Fernie Taphouse. Looking forward to delivering several more as our ski hills and resort communities across the Kootenays gear up for what promises to be a busy season! If you have new staff coming in for the season, haven’t used our program […]
One of LCRB’s core roles in BC is the prevention of over service, to ensure public safety – Like government agencies in other Provinces responsible for regulating liquor, they have wide powers regarding incidents that result from over service; or where evidence of over service is detected. We offer a program that helps support Licensee’s […]
Offering big congratulations to Kerry Ellingboe, his family, and all his staff who successfully re located their business from the Old Windermere Family Pantry to their new location fronting on to Hwy 93/ 95 in Windermere BC. The new location is now open and operating as ‘Windermere General Store’ . We are delighted to have […]
It’s finally shoulder season, and many licensees will be already making plans for the coming ski season – It’s a great time to consider reviewing your liquor needs, both as regards licensing; and ‘due diligence’ which is the best line of defence against being found non compliant by LCRB or the RCMP. LCRB are advising […]
LCRB in BC have just made changes to their Liquor Delivery Policy – Unfortunately this will impact the following Licence holders by placing additional requirements upon them regarding verifying Serve it Right Certification: Liquor Primary Food Primary Licensee Retail Store (LRS) Rural Licensee Retail Store (RLRS) Wine Store Manufacturer with on-site store endorsement Licensees must […]
Those of us living in smaller rural communities are very familiar with liquor in our local grocery stores – In recent years these outlets became licensed by the BC Government having been run for many years as ‘Rural Agency Stores’. This newer licence class is termed RLRS. With licensing came specific rules about where the […]
Having a lot of fun joining the staff from several venues across East Kootenay to deliver some ‘Good Practice’ presentations before the Summer Season fully kicks in. These sessions give servers and managers an opportunity to ask questions and to add some more tools to their ‘tool boxes’ that help deliver their hallmark great service […]
A core part of our business is to provide Business Strategies to both protect you from falling foul of Government Regulations; and to help you build this in to the way your business runs, to make it both successful and compliant. If you are interested in finding out more, feel free to reach out and […]
In the Liquor & Hospitality world, there is some good news for Licensed Liquor Agents in BC: Government have amended their policies to allow Licensed Agents to solicit, receive, or take orders from non-profit liquor clubs. A “liquor club” is a non-profit group or association of private individuals who band together because of their appreciation […]